Frequently asked questions

Can I pay for my appointments online?

Most health/wellness professionals listed with us allow direct bookings, whereby you can pick the appointment date & time that suits you and pay for the session online.

However some of our professionals would prefer to talk to you first, prior to setting an appointment. In this case, you would not be able to pay online.

I have forgotten my password

No problem - just head to the log in page and follow the link to reset it.

When I try to log into the app, it says I don’t have the correct permissions.

Have you downloaded the correct app?

If you are searching for health/wellness professionals to enquire or book their services, the app you need to download is My Health Assistant.

If you are a health/wellness professional currently listed with us, the app you need to download is called MyHA Professionals.